Quarantine

We quarantine money for 1 month to protect ourselves from credit card fraud, sorry for the inconvenience. Concretely, you are prevented from withdrawing the quarantined money from your Liberapay account to your bank account.

Chargebacks

If despite our fraud prevention efforts you receive money whose origin is revealed to be fraudulent, it falls on you to pay it back.

Safety

We guarantee that the funds you put in our custody will not be lost in case of bankruptcy, whether it affects us or a third party to whom we have delegated the custody of the funds.

Wallets

A user's money is held in their wallets. We currently only support one wallet per user, and only one currency (the euro) in that wallet.

Payday

Payday is when donations are actually executed. It's a program (this one) that we run every Wednesday.